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How bit77 Handles Your Personal Data

When you open an account with bit77 and use local payment methods like JazzCash, Easypaisa, or Raast, you share information with us.

Account data protectionJazzCash & Easypaisa payment privacyYour right to access or delete dataCookie and device data clarityPakistan-region policy scope

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DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Security and transparency sit at the centre of how bit77 manages account data. We apply SSL encryption across all account pages and payment flows — including deposits and withdrawals via JazzCash, Easypaisa, and Raast — so data in transit is protected. Access to your personal records inside our systems is restricted to authorised staff only, and we keep an internal audit log of who accesses what. You can request a copy of the data we hold about you, ask us to correct inaccurate records, or request deletion subject to any legal retention obligations that apply.

SSL Encryption

All account and payment pages run over SSL. Data you send through JazzCash, Easypaisa, or Raast deposit flows is encrypted end-to-end before it reaches our servers.

Access Controls

Only authorised internal staff can view your account records. Every access event is logged and auditable, reducing the risk of internal data mishandling.

Data Retention Policy

Account data is held while your account is active and for a period after closure as required by law. You can request deletion of non-mandatory records through our support team.

Cookie Transparency

Session cookies keep your lobby state and login active. We do not use tracking cookies to sell your browsing behaviour to ad networks or third-party data brokers.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is handled — or want to make a request to access, correct, or remove your personal information — you can reach our support team through the channels below. We aim to acknowledge data-related requests promptly and respond with a clear outcome. For wallet-linked queries involving JazzCash, Easypaisa, or Raast, include your registered account email so we can locate the correct records quickly.

Email Support Send your data request or privacy question to our support email. Include your account email address and the specific data you are asking about for a faster response.

Live Chat Open the live chat from inside your account dashboard. Live chat is the quickest path for account-level privacy questions, including wallet data linked to Easypaisa or JazzCash.

Account Settings Some data preferences — like marketing communication opt-outs — can be adjusted directly inside your account settings without contacting support at all.

What Data We Collect and Why

bit77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

bit77 collects the information you provide when registering — your name, contact details, and account credentials. When you make a deposit or withdrawal via JazzCash, Easypaisa, or Raast, transaction references and wallet identifiers are logged to verify and reconcile payments. We also collect device and browser

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data to keep your account session secure and to detect unusual access patterns. Usage data — the pages you visit and the features you interact with — helps us improve how the lobby functions for you. We do not sell your personal data to third parties.
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Data shared with payment processors like JazzCash and Easypaisa is limited strictly to what those processors need to complete your transaction. Retention periods depend on the type of data: account records are held while your account remains active and for a defined period after closure, in
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line with applicable legal requirements. Availability of our services, and how this policy applies to you, depends on local law and the eligible regions where bit77 operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions Answered

Below are the questions we hear most often about how bit77 handles personal data, account records, and payment information. If your question is not covered here, reach out via live chat or email and we will respond with the specific answer for your account.

We collect your name, email address, contact number, and account credentials. If you deposit via JazzCash or Easypaisa, we also log the wallet reference tied to that transaction.

Only the data those payment processors need to complete your transaction is shared. We do not pass your full account profile or browsing history to any payment provider.

Send a request to our support email or raise it in live chat with your registered account email. We will identify your records and respond with the data held on your account.

Yes. Submit a deletion request through support. We will remove non-mandatory records. Some data must be retained for the period required by applicable law before it can be deleted.

Session cookies keep you logged in and remember your lobby state. We do not use cookies to build advertising profiles or share your browsing data with outside ad networks.

This policy covers all accounts where bit77 services are available. Availability and how the policy applies to you depends on local law and the eligible regions bit77 operates in.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bit77 Handles Your Personal Data

How We Protect and Manage Your Data

SSL Encryption

Access Controls

Data Retention Policy

Cookie Transparency

How to Reach Us About Your Data

Your Privacy Questions Answered

01 What personal data does bit77 collect when I register?

02 Does bit77 share my data with JazzCash, Easypaisa, or Raast?

03 How do I request a copy of the data bit77 holds about me?

04 Can I ask bit77 to delete my personal data?

05 How does bit77 use cookies on my device?

06 Does this privacy policy apply to me as a Pakistan account holder?

Privacy Policy

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