Reference

What Governs Your Account on bit77

These terms set out how bit77 operates, what we expect from you, and what you can expect from us — covering account use, data handling, and payment conditions through JazzCash, Easypaisa, and Raast where access is permitted under local law.

Account TermsPrivacy and DataPayment ConditionsCookie PolicyJurisdiction Notice
bit77 What Governs Your Account on bit77
DATA AND SECURITY

How We Handle Your Data and Account Security

Your account security and data privacy are handled through specific operational controls, not just a policy document. Here is what we do in practice to keep your account and information secure.

Data Retention

We keep account and transaction records only as long as required for legal compliance, dispute resolution, or security review. You can request details of what we hold through email.

Cookie Handling

We use session and analytics cookies to keep your account logged in and to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Any suspicious activity triggers an automatic account review before further transactions are processed.

Change Requests

To update your registered details, correct stored data, or request account deletion, contact support by email with your account ID. We process verified requests without unnecessary delay.

POLICY CONTACT

Reach Us About a Legal or Policy Matter

If you have a question about how these terms apply to your account, how your data is handled, or how to request a change, our support team handles policy queries directly. You can reach us through live chat inside your account, by email, or through the in-app help section on mobile. We aim to respond to policy-related requests within a reasonable timeframe and will confirm receipt of any formal data request.

Live Chat Raise a legal or data query through live chat inside your account. Our support team can escalate policy matters directly to the relevant team on your behalf.
Email Support Send a written policy or data request to our support email address. Email is the preferred channel for formal requests such as data access or account deletion.
In-App Help Open the help section in the bit77 mobile app to submit a policy query. Available on both Android and iOS, the form routes your request to the correct team.

Common Questions About bit77 Legal Terms

If these answers do not cover your situation, reach us through live chat or email and we will respond with the specifics that apply to your account.

Access and account terms apply where local law in your region permits. If you are in Pakistan, your eligibility depends on applicable local law. We do not override local legal requirements.

We hold your registration details, transaction history through JazzCash, Easypaisa, or Raast, and session records needed for account security. Email us with your account ID to request a full summary.

Yes. Send a deletion request to our support email with your account ID and registered number. We process verified requests and confirm deletion once legal retention periods are satisfied.

We notify you via your registered contact — mobile number or email — before material changes take effect. Continued account use after the notified date means you have accepted the updated terms.

Payment data shared with JazzCash, Easypaisa, or Raast is limited to what those providers need to process your transaction. We do not sell or share your data with unrelated third parties.

Contact us immediately through live chat or email with your account ID. We will place a temporary hold on your account and review the access logs before any further activity is allowed.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.